FAQ

Change e-mail and phone number
For a written guide look under this video Next to your username there is a choice "Administrere konto". Sign in to Verji, this is where you ...
Mon, 11 Apr, 2022 at 10:58 AM
Remove user from a room
How to remove a user from a Room Select the room on the menu on the left. Click on (i)  in the top right corner. Select X people. Select user. Sele...
Fri, 18 Feb, 2022 at 9:28 AM
How to remove user from People
How to remove user from People Select the user under People on the menu on the left. Click the (i) in the top right corner. Select X people. Select use...
Fri, 4 Mar, 2022 at 12:32 PM
Forget Room
Forget Room Export the communication in the room if you have important information here Select the room in the menu on the left Click on the icon with ...
Fri, 4 Mar, 2022 at 12:58 PM
I have not received the invitation e-mail
We recommend that you check the following: 1. Is the e-mail in your junk e-mail/spamfolder? Sender: service@verji.com Subject "Name has invited ...
Thu, 3 Mar, 2022 at 1:22 PM
Re-send invitation to a user without BankID
For a written guide look under the video Re-invite a user via the Portal in Verji Click your name in the upper left corner to open menu Select '...
Mon, 11 Apr, 2022 at 3:11 PM
How to delete cache in Safari
In some cases, old information is left in the browser cache which makes some parts of newer browser versions not load correctly. Go to History and click...
Mon, 28 Feb, 2022 at 1:14 PM
How to activate two-factor authentication
Two-factor authentication is a method for access control where a user is only allowed access after presenting two separate proofs of their identity. Verji ...
Mon, 28 Mar, 2022 at 12:54 PM
Reading confirmation
How can I tell if the recipient has seen my message/file? To see if a recipient has read your message, you can check their icon on the far right. If the r...
Thu, 3 Mar, 2022 at 2:04 PM
Forward messages or files
How do I forward a received message or file? Hover over the message/file you wrote/received Click the three dots that appear Select "Forward mes...
Wed, 23 Feb, 2022 at 8:21 AM